Some recent forum comments from the Devs, via MMO Champion – nice ideas, stupid responses, as you’d expect. Have a read DKs, its slightly informative, but essentially we will see everything stay very similar.
In particular though a section miff’ed me:
While I admire the persistence of my fellow DKs, and agree fully with the above issues, I can’t help but look at the plethora of ignored threads that exist and throw my hands up in despair.
Not helpful. You guys have an enormous capacity to influence the quality of these forums. We’re not going to ban our way to a higher level of discussion, nor are the busy developers going to post every time someone feels neglected. Post your feedback. If you have done so, then consider your job done. Once you go from posting feedback on the game to posting about about how we have not yet responded to or acted upon your feedback, then you are doing damage to the forum discussion. Think like a good newspaper or magazine writer – make sure the most important part of your message gets across. Don’t distract from that message with a bunch of clutter or needless posts (including shameless bumps).
Consider this: it is not in your best interest to make it harder for community managers or developers to find actionable, detailed, constructive feedback.
I try not to make it a habit of posting in really whiny threads, so if you don’t get a response, that is certainly one potential reason why. It’s far more likely though that we are just really busy and reading takes much less time than responding.
Responding that they don’t like whinging posts is almost as effective as the whinging post itself. Clearly the person posting is trying to express frustration, and (mostly) would not be doing so unless they felt it would assist, build awareness, or reenforce their distaste for something. However STFU, and the dev should continue to ignore it (but then I should too).
Yes, I agree with the idea of not over populating the forums with junk or whine posts, but expectation management is part of the role which forum mods must accept. As counterpoint a “thrown hands in the air” player is probably a lost cause. Have a break, read a book, whatever.
Let the devs of the responders off the leash with no holes barred fighting, ranting, and swearing. Give everyone involved the opportunity to be total bastards to each other, in a special place. If you read/enter that area, you accept what you’re getting. Heck – call it the 4Tran Forum.
Its a bit ranty. But hey, DK rants are not new.