Being a PM for a website development company, we get all sorts of requests. This is closer to madness that I am used to.
I had a maintenance email from a client who wants us to update a page in their website. Part of the task is to update a link to a new Pdf, which she said was attached to her email.
I open the email and she has attached a Word doc with an embedded image of the pdf, which is open on her desktop. Yep, she viewed the pdf, took a screenshot, pasted it into Word, saved, and sent it to me.
Screenshot it, or it didn’t happen…
Not sure if I should change the link from the old Pdf to the new screenshot. I’m not even sure how I wrote the “you forgot the pdf” email back to them without snarkyness. One challenge at a time.